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Password Security and Reset
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Why is Password Security Important? Your password is the key to your online security. If it's simple or commonly used, hackers can easily guess it and gain access to your accounts.


Your BTC network logon provides:


  • Access to your e-mail and personal information.
  • Access to BTC protected on-line resources and services.
  • Access to sensitive and legally protected information.


BTC Students, Staff, and Faculty are required to change their password every 180 days and use Multi Factor Authentication when not connected to a BTC campus network.

You will receive an email notification reminder 14 days before your password expires, an email example below:


Subject: BTC Password expires in 14 days


Dear Staff/Student


Your BTC password will expire in 14 days for your BTC account User Account.

To avoid disruption of service, BTC recommends changing your password at your earliest convenience. Once your password has expired, you will be forced to change your password in order to sign in.

After changing your password, don't forget to update your saved passwords in other locations, including email on mobile devices, desktop computers, and wireless.

If you've lost access to your account, you can reset your password using the Self-Service Password Reset utility. 

For more information regarding password reset, visit the BTC Information webpage. 


If you have any questions, please contact the ITS Help Desk. 


Sincerely, ITS Help Desk


What are the password requirements?


Passwords are case-sensitive and must be at least eight characters, have a capital and lower-case letter, and contain a number or special character. Your password cannot be the same as your previous six passwords or contain any part of your name, student ID number, or the word blackhawk.


How to reset your BTC password


from the “Sign in” page.                         

or by using the “Ctrl + Alt + Delete”

keys (on campus).





Do make the new password significantly different from previous passwords. Using a strong, unique, single-use password is important. If your passwords are breached, the unique password will only grant access to one service.

Don't use the same password for different accounts.

Do use a sentence or phrase converted into a string of initials, numbers, and symbols.

Don't use a single word for your password like "password," "monkey," or "sunshine."

Do make your password or passphrase hard to guess even if someone knows a lot about you.

Don't make a password that's easy to guess or use variations of the same password across multiple sites.

Don’t include personal information in your password such as your name, your pets’ names or the name of your favorite band or sports team. Or any information that easy to find on social media.

Do use character substitution, take a lowercase letter and substitute in special characters, numbers, and uppercase letters to make them more complex. Some examples;

Lowercase s:  $ or S or 5

Lowercase i:  1 or I or !

Lowercase a: @ or A

Lowercase t:  7 or T or +

Lowercase e: 3 or E

Lowercase g: 9 or G or 6

Lowercase 0: 0 or O

Lowercase b: 8 or B


From: butterfly

To: 8u2T3RfL?   

The b becomes an 8, the two ts become 2T, the e becomes a 3, and the y becomes a question mark.


Don't use common passwords like "password," "iloveyou," or "12345678."

Do use a password manager.

“1Password” (Windows, Mac, iOS, Android)

“LastPass” (iOS, Android; Chrome plugin works on Windows, Mac, Linux)

“KeePass” (Linux, Windows, Mac, Android)

*Use a strong master password for your password manager.

This is when a passphrase would be especially useful.

Don't store your password where it can be easily found. Browser password managers are not recommended because they are not encrypted, and they can be easily compromised. If someone has access to your device, they can easily navigate in the browser settings to the password location;

•             From Google Chrome.

•             Go to Settings > Autofill > Password Manager.

•             Locate the password you want to view.

•             Click the eye icon.

•             View the password.




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