Multi-factor authentication is a process where you are asked to provide multiple forms of identification, such as a password and a code from your cellphone.

The use of multiple forms of identification protects your account in case your password is leaked or hacked, because the hacker does not have your additional forms of identification.

Option 1. There are two ways to access your Blackhawk Technical College Microsoft Account: the first way is using your “Webmail” account after logging into MyBTC

Click on your name and from the menu click on "View account"

Option 2. The second way is a direct link using: https://myaccount.microsoft.com/ and logging in with your BTC email and password.

To update, change, add or delete a verification method go to the “Security info” and click on “Update Info”

From the “Security info” click on “+ Add sign-in method”

Choose the “Authenticator app” from the drop-down menu and click “Add”

Before click on “Next” you will need to download the “Microsoft Authenticator” app from the “App Store” (on iPhone) or the “Play Store” (on Android)

After installing the “Microsoft Authenticator” app click “Next” from the “Start by getting the app” window.

And now click on “Next” again on the “Set up your account”

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On your computer, you will be shown a QR code

Tap on "Work or school account" and tap to choose the option to “Scan QR code”

Scan this with your phone to link the app with your BTC account, then click Next.

*Please make sure you allow the Microsoft Authenticator app to use your camera when asked.

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After the QR code is accepted by the app, Microsoft will send a test authentication request.  Click Accept on the app notification to complete the test and setup.

You will receive a ‘pop up’ notification from the Microsoft Authenticator app to “Approve sign-in?”.

You will need to press the Approve button to move forward.

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If the setup is successful, you will receive the following confirmation: “Notification approved”

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You have now successfully completed setting up the “Microsoft Authenticator” app as the “Default sign-in method”

After successfully setting up the “Microsoft Authenticator” app you will now receive real-time alerts to quickly approve your sign-in requests to your BTC accounts.

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